Enterprise resource planning is fully integrated software that has functionality for all the core aspects of business and integrates all the departments of the organization while customer relationship management application or software focuses on the activities related to customers like, quotes, contracts, service, reminders, service reminders etc. ERP ensures better and real time integration and communication between all the departments of the organization for increasing profitability while CRM
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As the client-server technology became popular amongst ERP developers SAP launched its SAP R/3, in this, R stands for real time data processing and 3 stands for three tier architecture. Due to use of this technology this version of SAP ERP was compatible with multiple platforms and operating systems. The latest version of SAP ERP is SAP ECC 6.0 which is successor of R/3 architecture.

Previously ERP software use to run on 2 tier architecture comprising database or server and client. This not o
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In 2000 Navision software merged with Damgaard to form Navision Damgaard A/S which was later named as Navision A/S, this company was taken over by Microsoft and released ERP solution branded as Microsoft Dynamics NAV in 2005. Apart from Dynamics NAV, Microsoft has three other ERP solutions GP, SL and AX and a CRM solution. Microsoft took up an ambitious project to unify all the four ERP solutions to give one compact single solution which has been called off recently due to disappointing results,
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